Who can engage Hak ve Hürriyet Avukatlık?

Any individual or organization seeking legal representation in Turkey may engage our services. Clients must be at least 18 years of age (or represented by a legal guardian), provide accurate case information, and consent to our engagement terms. We represent Turkish citizens, foreign nationals, businesses, and NGOs across human rights, corporate, family, immigration, and criminal law matters.

What if my case is complex or I've had previous legal setbacks?

Complexity is not a barrier. Our attorneys specialize in nuanced legal matters and are experienced in appeals, cross-border cases, and matters involving multiple jurisdictions. We conduct a thorough preliminary assessment to determine the most effective legal pathway, ensuring you receive honest guidance and a representation plan aligned with your rights and objectives.

What if I need representation in a language other than Turkish?

Our team provides legal counsel in Turkish, English, German, and Arabic. All consultations, documents, and communications can be conducted in your preferred language. For other languages, we coordinate with certified legal translators to ensure accurate representation.

What documentation do I need to begin a consultation?

For initial consultations, we request secure access to relevant documents via encrypted upload (e.g., identification, case correspondence, contracts, court notices). If additional documentation is needed for full representation, we will clearly outline requirements during your consultation. All files are handled in compliance with Turkish data protection laws (KVKK).

How are your legal fees structured?

Our fees vary depending on the practice area, case complexity, and representation scope. We offer hourly rates, fixed-fee packages, and (where legally permitted) contingency arrangements. A detailed fee agreement is provided before any work begins. To review applicable fees, visit our Fees & Payment section or contact us directly.

What is the difference between your practice areas?

Each practice area addresses distinct legal needs: Human Rights & Civil Liberties focuses on fundamental freedoms and asylum; Corporate & Commercial Law handles business contracts and disputes; Family & Inheritance Law covers divorce, custody, and estate planning; Immigration & Citizenship manages visas and residency; Criminal Defense protects rights through investigation and trial. To learn more about each area, visit our Practice Areas page.

How do I access my case portal or update my contact details?

Login to your secure client portal via apply/general.php.html and navigate to "My Profile" or "Case Details". You can update contact information, upload documents, and view case status updates. For assistance, contact your assigned attorney or our Client Care Team.

How do I request a case status update?

You may request updates via your client portal, by emailing your assigned attorney, or by calling our office at 1234567890. We provide scheduled progress reports and are available to address urgent inquiries during business hours.

Can I terminate or modify my engagement agreement?

Yes. You may request termination or modification of your engagement at any time. Please submit your request in writing to your attorney or to info@hak-hurriyet.com. Any outstanding fees for completed work will be invoiced, and unused retainer funds will be refunded per our agreement terms.

I've concluded one matter with your firm. How soon can I engage you for a new case?

You may engage our services for a new matter at any time. Each case undergoes an independent conflict-of-interest check and preliminary assessment. We review all new engagements based on our capacity, expertise, and ethical obligations to ensure we can deliver meaningful representation.

How does the consultation process work?

Our consultations are conducted securely online or in-person at our Istanbul office. Simply select the practice area that matches your needs and complete our brief intake form. A preliminary assessment is typically provided within 24 business hours, after which we schedule a detailed consultation to discuss strategy, fees, and next steps.

You will be asked to submit relevant documents via our encrypted portal, powered by KVKK-compliant secure infrastructure. This ensures your information is protected while enabling efficient case evaluation.

My consultation is "preliminarily approved". What does this mean?

This indicates that we have received sufficient initial information to proceed with a detailed case review. One of our attorneys will contact you shortly to finalize the consultation schedule, clarify any outstanding details, and outline the proposed representation plan.

Will you be contacting my employer or third parties?

If verification of employment, income, or other third-party information is necessary for your case, we will always request your explicit written permission before making any contact. Client consent and confidentiality are central to our ethical obligations under the Turkish Attorney Code of Ethics.

Can I schedule a consultation by phone or in-person only?

We offer flexible consultation formats: secure video call, phone, or in-person at our Istanbul office. While our intake process is digital for efficiency and security, we accommodate client preferences and accessibility needs. Contact us at 1234567890 to arrange your preferred format.

Do you conduct conflict-of-interest or background checks?

Yes. As part of our ethical obligations under the Istanbul Bar Association regulations, we conduct conflict-of-interest screenings and verify client identity to ensure we can provide unbiased, effective representation. This process is confidential and required before formal engagement.

How soon after concluding one case can I engage you for another?

If your previous matter with us is fully concluded, you may submit a new engagement request immediately. Each new case undergoes an independent assessment based on our expertise, capacity, and ethical obligations to ensure we can deliver meaningful representation.

How does it work if I submit an inquiry outside business hours or on weekends?

Inquiries submitted outside business hours are reviewed the next business day. For urgent matters (e.g., detention, deportation proceedings, injunctions), please call 1234567890 and indicate "Urgent Legal Matter" to receive priority attention.

For more information about our operating hours, please refer below to Office Hours.

Why might a consultation request not proceed to formal engagement?

We maintain strict ethical standards and only accept cases where we can realistically deliver favorable outcomes. Factors considered include jurisdictional limits, conflict of interest, resource availability, and whether your objectives align with achievable legal remedies. If your circumstances change or additional information becomes available, we welcome reconsideration of your matter.

How long does it take to receive a consultation outcome?

Preliminary assessments submitted during business hours are typically reviewed the same day. Full consultation scheduling and engagement proposals are usually provided within 1–2 business days. To see our operating hours, click here.

How are case documents shared and how long does secure access take?

Once engaged, your case documents are shared via our encrypted client portal. Access is granted immediately upon account setup. Document review timelines vary by case complexity; your assigned attorney will provide a clear timeline during your initial consultation.

Why do you request case-related documents?

We are required by Turkish law and professional ethics to conduct a thorough assessment to ensure competent representation. At Hak ve Hürriyet Avukatlık, we obtain relevant documents to evaluate your matter, prepare filings, and develop a precise legal strategy. We may subsequently request additional documentation for ongoing case management.

We review documents through our KVKK-compliant secure portal—the same encryption standards used by major institutions. This eliminates messy paperwork while ensuring your information is protected. It is not possible for anyone at our firm to access your personal accounts or passwords.

Why do you ask for secure access to my documents?

It's the fastest and most secure way to process your case intake. We obtain read-only access to uploaded documents and cannot access your personal accounts or credentials in any way.

All data is handled in strict compliance with the Turkish Personal Data Protection Law No. 6698 (KVKK) and our Privacy Policy.

Who sees my uploaded documents?

Only your assigned legal team and authorized support staff have access to your case file. No person can access your personal accounts, passwords, or unrelated data. All access is logged and audited for security.

What happens to my documents after I upload them?

Your documents are encrypted in transit and stored securely on KVKK-compliant servers. We do not have the ability to alter your original files or access unrelated personal information. Complete details about our data handling practices are available in our Privacy Policy.

How do I pay my legal fees?

Payment methods include bank transfer, credit/debit card, or cryptocurrency (where permitted). Fees are typically billed monthly or per milestone, as outlined in your engagement agreement. Automatic payment options can be set up via your client portal for convenience.

What happens if I need to adjust my payment schedule?

Contact us! We can discuss flexible payment arrangements with reasonable notice. Please note that late payments may incur administrative fees as outlined in your engagement agreement. For details, refer to our Fees & Payment section.

What happens if a payment is missed or delayed?

If a payment is not received by the due date, a reminder notice will be issued. Continued non-payment may result in suspension of non-urgent services per our engagement terms. If you are experiencing financial hardship, speak to us—we may be able to arrange a temporary adjustment.

What happens if fees become significantly overdue?

Contact us immediately to discuss options. We prioritize open communication and will work with you to find a sustainable solution before taking any formal steps.

What can I do if I am facing financial hardship?

If your circumstances have changed since engaging our services, we may be able to offer fee adjustments, payment plans, or pro bono referral options. To help us understand your situation, contact us at info@hak-hurriyet.com. We may request supporting documentation (e.g., income verification) to assess available options.

When will Hak ve Hürriyet Avukatlık contact me by telephone?

We will only call you when necessary—for example, to confirm consultation details, follow up on your case, discuss urgent developments, or address missed communications. All calls are made from our official office number: 1234567890.

Can I visit your office in person?

Yes. While we offer secure digital consultations for convenience, our Istanbul office is open for in-person meetings by appointment. Contact us to schedule a visit.

What are your operating hours?

We are open Monday–Friday 9:00am to 6:00pm, Saturday 10:00am to 2:00pm, and closed Sunday. For urgent legal matters outside these hours, call 1234567890 and indicate "Emergency".

How do I make a complaint or provide feedback?

We value your trust and are committed to transparent, ethical representation. If you have feedback or a concern, contact our Client Care Team at feedback@hak-hurriyet.com or call 1234567890. Our Dispute Resolution Officer will review your matter promptly. To learn more, visit our Complaints & Client Care page.